Terms of service

Terms of Service

Effective Date: 28 April, 2026

Welcome to Zolace (“we”, “our”, “us”). These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. Account Terms

You agree to provide accurate, current, and complete information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account and personal details.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Pricing and Payment

All prices listed are in INR (₹) and are subject to change without prior notice.
We reserve the right to modify or discontinue products at any time.
Payments must be made through approved payment methods available on our website.
In case of payment failure or unauthorized transactions, we are not responsible for losses arising due to external payment gateways.

3. Product Descriptions

We strive to display product colors, designs, and details as accurately as possible.
However, actual product appearance may vary slightly due to screen differences or lighting conditions.
We do not guarantee that all product descriptions or other content are error-free.

4. Order Acceptance

All orders placed are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for reasons including:
- Product unavailability
- Errors in pricing or product details
- Suspected fraudulent activity
If your order is canceled after payment, a refund will be processed.

5. Shipping and Delivery

We aim to process and dispatch orders within [Insert Timeframe].
Delivery timelines may vary based on location and courier services.
We are not responsible for delays caused by shipping partners or unforeseen circumstances.
Customers must provide accurate shipping details; we are not liable for incorrect addresses.

6. Returns and Refunds

Returns and refunds are subject to our Return Policy.
Products must be unused, unworn, and in original condition for return eligibility.
Refunds (if applicable) will be processed within [Insert Timeframe] after approval.
Certain items (e.g., sale items or custom products) may not be eligible for return.

7. Prohibited Uses

You agree not to use our website:

For any unlawful purpose
To violate any local, national, or international laws
To transmit harmful code, viruses, or malicious content
To exploit, abuse, or harm others
To interfere with the security or proper functioning of the website

We reserve the right to terminate access for users violating these conditions.

8. Limitation of Liability

Zolace shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the amount paid by you for the product in question.
Use of our website and services is at your own risk.

9. Intellectual Property

All content on this website, including logos, designs, images, and text, is the property of Zolace.
Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in [Insert City, e.g., Gurgaon, Haryana].